Privacy Policy

Soundemy (hereinafter referred to as “our company”) has established the following personal information protection policy, built a system for the protection of personal information, and is committed to promoting the protection of personal information by thoroughly instilling the importance of personal information protection and its implementation among all employees.

Management of Personal Information
Our company maintains customer personal information in an accurate and up-to-date manner, and takes necessary measures such as maintaining and managing security systems, establishing a management system, and thorough employee training to prevent unauthorized access, loss, damage, falsification, and leakage of personal information. We implement safety measures and strictly manage personal information.

Purpose of Use of Personal Information
The personal information entrusted to us by customers is used for sending emails and materials as contact from our company, guidance on business, and responses to inquiries.

Prohibition of Disclosure and Provision of Personal Information to Third Parties
Our company properly manages personal information entrusted to us by customers and will not disclose personal information to third parties, except in the following cases:

  • When there is consent from the customer
  • When disclosing to contractors that our company entrusts to perform services desired by the customer
  • When it is necessary to disclose based on laws

Safety Measures for Personal Information
Our company takes full security measures to ensure the accuracy and safety of personal information.

Inquiries from the Individual
If a customer wishes to inquire, correct, or delete their own personal information, we will respond after confirming that the person making the request is the individual in question.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

AI Learning Data
The content of your conversations with the AI chat will be utilized as learning data for the purpose of system performance improvement and enhancement. However, personal information (such as usernames or IDs) will not be included in the learning data. The usage will be strictly for learning purposes only.

Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Compliance and Review of Laws and Norms
Our company will comply with Japanese laws and other norms applicable to the personal information we hold and will strive to review and improve the content of this policy as appropriate.

For inquiries regarding the handling of personal information by our company, please contact the following:

EXDREAM inc 5-2-901, Nibancho, Chiyoda-ku, Tokyo 102-0084, Japan TEL & FAX: 03-6265-6694